| Answer to General FAQ |
| How do I earn cashback? |
You will earn the sign up bonus after logging into your 8pounds.com account.
Use our links to shopping at your favourite's online shop, after completing a transaction (or registration) then you will earn your cashback.Referral your friends come to join us. you will get your referral bonus when your friends reach the cash request level. You will earn the sign up bonus after logging into your 8pounds.com account.
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| how to get my cashback? |
Login to your account, click "Make a Withdraw",fill in your request and chooes one of payment method.
If you wish receive bank transfer, please fill in --your account name*sort code*account number
sample:
Mr xxx*123456*12345678*
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| If a product is returned or order cancelled |
If a product is returned or order cancelled then the retailer will revoke their commission payment. In this case any cashback for that transaction will be moved from your 'pending' folder
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| Why has a purchase I've made not shown in my reports? |
All transactions are logged by our retailers who in turn pass on the details of due commissions to 8pounds.com electronically.
Some retailers batch pending commission payments on a monthly basis.(E.g. mobile phones..)
Please wait at least 30 days from the date of transaction before taking further action.
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| Why are my cashbacks marked as 'pending'? |
Our retailers reserve the right to cancel rewards against transactions that are cancelled or returned. All transactions added to 8pounds are subject to a 30-day period before being 'approved'.
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